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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Cartee

January 9, 2026

5  out of  5
rating by Laura Cartee
"Philip is always willing to help! He gives great customer service and communication. He is always prompt and professional in his interactions with us. Thank you!"
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Keenan Carmichael

January 9, 2026

5  out of  5
rating by Keenan Carmichael
"I’ve been with State Farm for the past 8 years, and Phillip has been a tremendous help throughout that time. He’s always responsive, addresses any issues promptly, and truly shows that he cares about his clients. His professionalism and dedication make a real difference. I highly recommend Phillip and State Farm."
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Khalif Boyer

January 9, 2026

5  out of  5
rating by Khalif Boyer
"Phil is great! Very attentive and helpful. I enjoy speaking with him over the phone. I’d recommend him to anyone in North Carolina."
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Pat Goshorn

January 8, 2026

5  out of  5
rating by Pat Goshorn
"Philip has always been respectful helpful and patient with this old lady!!"
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Susan Baynard

January 8, 2026

5  out of  5
rating by Susan Baynard
"I have been with Philip for a couple of years now. Philip and his staff have always treated me with the best possible customer service. Always returning my calls in a timely manner. He goes above and beyond to make sure I understand any questions I may have."
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Songul Gerald

January 8, 2026

5  out of  5
rating by Songul Gerald
"I have been with State Farm for years now and every time I call Phillip is resolving my issues or concerns right away and have my answers. Very pleased with the service. Thank you for all you do 🙂"
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Denise Boyce

January 8, 2026

5  out of  5
rating by Denise Boyce
"Phillip and his team are always there for our insurance needs. They treat us like family."
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Kendall Brooks

January 7, 2026

5  out of  5
rating by Kendall Brooks
"They are very polite and curious to people. They are truly there to help you through any situation may face. They listen to your needs and come up with a way to make a plan you can afford. Phillip is a man who will contact you himself if you need that. If you need insurance for anything give State Farm a chance to help you quickly."
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Shontae Boston

December 26, 2025

5  out of  5
rating by Shontae Boston
"Phillip and his staff are always ready and willing to help me with all of my auto insurance needs. I've been with him since 2022 and I have no intentions of leaving. Top notch service!!!"
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Hal Barnes

December 22, 2025

5  out of  5
rating by Hal Barnes
"This is the first agent I have used and the service has been excellent every time I contact it. I Am very pleased with Mr Brown and his office."
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Greg B

December 20, 2025

5  out of  5
rating by Greg B
"Mr Brown and his staff always do their best to work with me and answer any questions or assist in any way they can with whatever situation that may be going on. I appreciate what they do and am grateful to have him and his team there for me!!"
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Dean Banner

December 20, 2025

5  out of  5
rating by Dean Banner
"Phillip and his team are all extremely kind, knowledgeable, and helpful. I would highly recommend!"
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Giuseppe Bernal

December 19, 2025

5  out of  5
rating by Giuseppe Bernal
"I had an outstanding experience with my insurance agent, Philip He’s incredibly reliable and always provides helpful support. He responds promptly and goes above and beyond to secure the best prices and the highest level of attention. I truly appreciate his dedication and professionalism!"
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tiffany benjamin

December 19, 2025

5  out of  5
rating by tiffany benjamin
"Great working with you! You answered lol my questions within timely manner and made starting my policy so easy."
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David Benfield

December 19, 2025

5  out of  5
rating by David Benfield
"I have had 3 accidents in. 2 years. None were my fault. Phillip and his staff have helped navigate me through the process with ease. Great team."
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Ronald Abernathy

December 19, 2025

5  out of  5
rating by Ronald Abernathy
"Absolutely the best customer service that I have ever had at any insurance company. The Phillip Brown agency goes above and beyond to help their customers in any way that they can. They have integrity and are professional but still offer that hometown care that is hard to find these days. 5 stars and 2 thumbs up!"
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Lisa Robinette

December 18, 2025

5  out of  5
rating by Lisa Robinette
"I have been served by Philip Brown for several years now and have to say he is a fantastic person! He goes above and beyond his requirements in the insurance industry! He is definitely top 10 in rating in his performance. I truly appreciate him and hus office."
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Travis Wilson

December 18, 2025

5  out of  5
rating by Travis Wilson
"Philip has always answered my questions and helped out on accidents when needed. Good personal touch not just a number like some of the other insurance companies out there. Also, he gives good recommendations for other insurance options (other than auto) to keep different insurances together like most people like."
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DENITA Barnette

December 18, 2025

5  out of  5
rating by DENITA Barnette
"Awesome Team"
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Beth

December 18, 2025

5  out of  5
rating by Beth
"Awesome team! I have complete trust in Phillip and his team!"
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Cameron Arrowood

December 18, 2025

5  out of  5
rating by Cameron Arrowood
"I have had good interactions with those who work here. I've had to add and remove several vehicles. And I've even texted them to whine about my policy premium and they were always cool. I was previously with another state farm agent who would kind of harass me trying to sell me extra things and wasted my time a lot. Phillip doesn't do that to me. They seem to care about your time here and do their best to make sure insurance is not an inconvenience."
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Chelsea A

December 18, 2025

5  out of  5
rating by Chelsea A
"I’ve been with State Farm since 2023 and have gone through Philip Brown’s office for all of my insurance needs. From day one, the experience has been smooth and reassuring. In May of 2025, I was involved in an accident that turned out to be more complicated than expected, as it involved a government vehicle. Philip worked diligently and stayed on top of my claim every step of the way. He took the time to explain things clearly, advocate for me, and make sure nothing fell through the cracks during a stressful situation. It’s easy to sell insurance when everything is going right — but the real test is how you’re treated when things go wrong. Philip and his team truly showed up when I needed them most. I’m incredibly grateful for the support and professionalism, and I highly recommend Philip Brown’s State Farm office to anyone looking for an agent who genuinely cares."
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Denise Runyon

December 18, 2025

5  out of  5
rating by Denise Runyon
"Great people, very helpful."
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Abimbola Aregbesola

December 18, 2025

5  out of  5
rating by Abimbola Aregbesola
"Excellent service, quick and responsive to all my inquiries. A truly great team to work with."
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Amy Adams

December 18, 2025

5  out of  5
rating by Amy Adams
"Excellent experience very quick on response and if they can’t find it now they’ll get it to you super fast!! I really love the text message to your own agent this has worked extremely successfully. I wanted to thank you for so many amazing years of customer service and many more Thank you"